Technical Recommendations and Requirements for IT Departments

Categories: Technical Page for IT Departments

This page contains information for IT Departments of companies that use our Online Testing System. This information is specific for testing stations. Administrators should follow similar guidelines but there may be additional or specific bandwidth requirements depending on the company.

First and foremost:
ALL TESTING SESSIONS MUST BE PROCTORED BY A REPRESENTATIVE OR THIRD-PARTY AGENT OF THE COMPANY

  • The Online Testing System auto-saves the entire test session every 30 seconds.
  • A stable internet connection is required. Recommended bandwidth per simultaneous test taker: 128 kbps down/64 kbps up.
    • We do not recommend using WiFi (or other forms of wireless internet) as the stability of such an internet connection can vary.
  • We do not provide additional software to be installed on testing computers; Online Testing is administered through a web browser.
    • JavaScript must be enabled.
  • Our domain, ramsaycorp.com, and our IP addresses, 72.77.3.242 and 50.197.59.129, on ports 80 and 443 must be unblocked.
  • Additionally, we are using a CDN provided by CloudFlare to help distribute common JavaScript libraries. To use those, we require their domain of cdnjs.cloudflare.com to be unblocked.
  • Minimum software versions of web browsers we support are as follows:

    The site may or may not work on other browsers but we do not provide support in the event that something does not work.

  • A minimum screen resolution of 1280×1024 (standard) or 1280×720 (widescreen) is required.
  • We do not recommend nor do we support testing on iPad, Android tablets, or any other mobile device. We only support desktop and laptop computers with a keyboard and mouse.

For best compatibility, we recommend the Mozilla Firefox and Google Chrome browsers.

Get Firefox Download Chrome

If testing using the Take a Test app, the test taker must be running the latest version (1709 or higher) of Windows 10 Professional, Enterprise, or Educational editions. This feature is not compatible with Windows 10 Home. For more information, like how to set up user accounts specifically for test taking, please see this article.

Take a Test – Special Testing Environment

Categories: How-Tos and Help Guides

“Take a Test” is a new testing feature added to the Online Testing System in May of 2018.

Note: The test taker must be running the latest version of Windows 10 Professional, Enterprise, or Educational editions. Windows 10 Home Edition is NOT compatible with the Take A Test feature. Please see the system requirements page for more information. Microsoft also has technical information regarding this feature on their help system.

How to use this feature:

  • Click the slider labeled “Take a Test secure testing mode disabled.” next to any test launch area or on the test taker login page.

    Take a Test Slider    		 Note: If this slider does not appear on the web page, your system is not compatible with Take a Test.
  • When the slider is enabled, a test will show this popup:
    Popup

  • After 3 seconds, a system dialog will open asking if you would like to open this link.
    Firefox: Chrome:
    Dialog 2 Dialog 3

    Click “open link”.
    Note: If you instead see a message saying “Look for an app in the Microsoft Store…”, your system is not compatible with Take a Test.

  • Next, a screen will appear with this prompt:
    Take a Test Prompt
    Click yes.

  • Now, the computer will be locked down and a test taking environment will launch. The test can be taken normally from here.
    Upon completion, the test will NOT automatically close until the user clicks “Exit & Logout.” Otherwise, the test may be exited at any time using Ctrl+Alt+Delete.

Why should I use this instead of the regular in-browser testing mode?
This adds an extra layer of security to the test. Unfortunately, there are limitations to the security on an in-browser test that provide inevitable possibilities for cheating. Using Take a Test, your test takers will have absolutely no access to any other tools on the computer (except accessibility options, like on-screen keyboard).

FAQ: What to do if you can’t login

Categories: How-Tos and Help Guides, Testing Basics

Q: I can’t login, what can I do?

A:

Recently we have had issues with users using bookmarks, so first try navigating to our website directly.

You can reset an administrators’ password by following this link: https://www.ramsaycorp.com/onlinetesting2/admin/admins.aspx. To reset an administrator’s password, click on the administrator you wish to reset and then click “Reset password”. After that, the selected administrator will be sent an email containing a link with a new temporary password. If you did not receive an email it is possible that it was sent to your spam filter. If the email still was not received you can always reset the password again to resend the email.

Video: How to Order Tests

Categories: Video Tutorials

Video: How to Create a New Administrator

Categories: Video Tutorials

Click here to see the table of access rights

Video: How to Move Credits to Another Account

Categories: Video Tutorials

Video: How to Modify Your Information

Categories: Video Tutorials

Video: How to Proctor a Test

Categories: Video Tutorials

Video: How to Move an Administrator to a Sub-Account

Categories: Video Tutorials

Video: How to Exclude Tests

Categories: Video Tutorials

Video: How to Assign Tests

Categories: Video Tutorials

Please be advised that the Assign Tests page has been changed. To see the latest screenshots, please click here.

Video: How to Unassign Tests

Categories: Video Tutorials

Video: How to View Test Results

Categories: Video Tutorials

Video: How to Create Sub-Accounts

Categories: Video Tutorials

I am a large company and I have multiple locations, how do I set this up in the Online Testing System?

Categories: Administrative Tasks, Scenarios, Troubleshooting

parent-child-accounts In our Online Testing System we have made it very easy to create many sub accounts, all contained within one parent account.

We recommend a tiered structure if your organization has more than one location or group. Each facility would be created as a “subaccount” of the top-tier account. This is useful to separate the test takers such that each only sees the test takers that are relevant.

Each “subaccount” is autonomous, meaning each account has its own pool of credits, test takers, administrators, and results. Corporate-level administrators would be created in the top-tier account, and they would be able to select any of their subaccounts to help administer and/or view results.
Click here for more information

FAQ: What are sub-accounts and how do I create them

Categories: Administrative Tasks

Q: What are sub-accounts?

A: Subaccounts can be used to organize test takers and administrators in your company. You can create as many subaccounts as you feel you need in order to separate test results and limit access. Often, subaccounts are used for billing purposes if each plant purchases test credits themselves. Once they are created as their own subaccount, you can manage their administrators in case of turnover and see the results, but the subaccounts have full access to purchase, assign, and view results of their own account.

Q: How do I create sub-accounts?

A: See below panel for step by step instructions on creating sub-accounts.

There are more advanced organizational tools in the Online Testing System if this is necessary. Click here to learn more about creating Custom-Organizational Groups.

Click here for a Visual Walkthrough

FAQ: What if my internet connection is interrupted in the middle of a test?

Categories: Testing Basics

Q: What if my internet connection is interrupted in the middle of a test?

A: If your internet connection is interrupted in the middle of a test, there is no need to worry. Our online testing system auto-saves the entire test session every 30 seconds.

Becoming a Distributor of Ramsay Corporation Tests

Categories: Scenarios

Overview

Consulting companies and test distributors may want to distribute Ramsay tests to their clients and still retain control over the testing process and reporting. Due to the hierarchical nature of accounts in the Online Testing System, acting as a distributor is simple.

This tutorial is a brief overview of the techniques used to become a distributor. Please call our office at 412-257-0732 for additional help on becoming a distributor.

Setup

In general, all that is required for you to become a distributor of tests is to set up clients as sub-accounts in your account. For more information on setting up sub-accounts, refer to the tutorial on managing sub-accounts.

Once the client sub-accounts are setup, you will have full access to all of the testing and reporting functions for the sub-account. You can create additional administrators inside of the sub-account to off-load the testing process to the client.

Test Purchasing

The simplest option for test purchasing is for you to purchase tests directly from us for your client. The tests will then be distributed to your account. You can then transfer these tests into your client sub-accounts. Refer to the tutorial on transferring tests between accounts.

 

FAQ: How to exclude a test from results

Categories: Results and Reporting

Q: How do I exclude a test from the results?

A: See Below

Step 1 Step 2 Step 3 Step 4

Instructions:

Select "Reporting Center" in the left sidebar

Image:

Instructions:

Select Standard

Image:

Instructions:

Open the account picker and select the account you would like.

Image:

Instructions:

Select the examinees you would like to exclude from the reports.

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Excluding a Test From Results

You may occasionally want to exclude a test from the results (including the summary and local percentile).  Typically, you would want your results to include only those examinees who will be compared to each other.  You may want to exclude managers or persons that have reviewed the test to prevent skewing of the local percentile ranks.

Excluding a test will change the local percentile ranks since the excluded score will no longer be included in the local pool of examinees.

You can find out more information on how Exclude is intended to be used in this article.

FAQ: Why do some examinees have the option to “View Responses” and others have “View / Edit Responses”

Categories: Results and Reporting, Testing Basics, Troubleshooting

In the Examinee Entry System, there are multiple sources of test data.  You can only “View Responses” for examinees from the Online Testing System and that were scored by Ramsay Corporation.

You can “View / Edit Responses” for examinees that were entered into the Examinee Entry System by you or someone in your account.

FAQ: Why does a user’s password say “User Defined”?

Categories: Administrative Tasks

Administrators and proctors are required to change their password upon their first login. After they have changed their password it will be displayed as “User Defined” as a security precaution. This is to ensure that other administrators are not able to view your password.

FAQ: Where can I find my manuals?

Categories: Testing Basics

Manuals are located in My Account on ramsaycorp.com or by clicking the Administration Manuals link on the left side menu in the Online Testing System.

FAQ: What is percentile rank?

Categories: Results and Reporting, Testing Basics

Q: What is the local percentile rank?

A: A percentile rank is the percentage of examinees that score the same or lower than our subject examinee’s specific score.  The local percentile rank refers to the local group of examinees.  In the case of the Online Testing System, the local group is the group of examinees that have completed that specific test in that specific account.  For example, if you were viewing a report for ABC Company and there are 10 examinees that have completed the Mechanical Aptitude Test, the local group would consist of those 10 examinees.  The local percentile rank would indicate how one examinee ranks against the other 9 examinees.

Q: What is the national percentile rank?

A: A percentile rank is the percentage of examinees that score the same or lower than our subject examinee’s specific score. The national pool consists of a group of examinees, most often the same examinees in our test manual’s normative data section.  The pool size may vary depending on the test that is in use. Refer to the test manual for specifics on the pool size.

Q: How is percentile rank calculated?


A: The formula Wikipedia uses is shown above. The equation describes the total number of people who received a lower score than the score in question (cℓ), plus ½ of the number of people who received the same score as the score in question (ƒi), divided by to the total number of people (N). You then take that number and multiply it by 100 to get the percentile rank. ƒi includes the count of the score of the question.

FAQ: I forgot my password, what do I do?

Categories: Testing Basics

Q: I forgot my password, what do I do?

A: On the login page, there is a link that says “Forgot your password?”. This link will redirect you to the password recovery page. Enter your email address to receive an email with your password. Alternatively, if there are other account administrators in your account, they can reset your password. For more information on how administrators can reset passwords, view the resetting passwords information page. Lastly, you can contact support at (412) 257-0732 for a password reset.

How to reset another administrator’s password

FAQ: What is proctoring?

Categories: Administrative Tasks, Testing Basics

Q: What is proctoring?

A: Proctoring refers to the process of beginning and monitoring the testing process for an examinee. When proctoring, you should first verify an examinee’s identity, then begin the testing session for the candidate. Watch over the examinee to ensure that they are not using a cell phone or accessing the Internet to search for answers during the test.

FAQ: Deleting Users/Accounts

Categories: Administrative Tasks

Q: What happens if I delete a user?

A: The user will no longer be able to log into the system. If the user has taken a test, the test results will still remain in the system.

Q: What happens if I delete an account?

A: Everything is moved from the deleted account to the parent account.  This includes administrators, examinees, completed tests, and available tests.  No information is lost.

FAQ: Testing Basics

Categories: Testing Basics

Q: What does a status type of Pending, In Progress, or Complete mean?

  • A test status of Pending means that the test has not yet been started by the examinee.  You still have the opportunity to unassign these tests (refer to the instructions on unassigning tests).
  • A test status of In Progress means that the examinee has started taking the test but has not yet completed the test.  Tests In Progress cannot be unassigned since they have already been started. Tests In Progress can be force completed (refer to the instructions on unassigning tests, but the action will say “Force Complete” instead).
  • A test status of Complete means that the examinee has completed the test.  The test status changes to Complete when the examinee clicks the End Test button of the test (or the final test in a battery of test such as Combined Basic Skills).  The test status can also be changed to Complete by an administrator or proctor by forcing the test complete.  Once a test is Complete its results can be viewed by administrators.

Q: What does the Start Testing link do?

A: The Start Testing button is a quick way for administrators to begin proctoring an exam.  This link will log you out of the system and log on as the examinee.  You can then sit the examinee down at that computer and they can begin testing.

Q: What tests are available in the test inspection page?

A: Each test that you purchase will appear in the test inspection page.  If you do not see a test but think that you should, please call our office at 412-257-0732 and we will assist you.

FAQ: Error Messages

Categories: Testing Basics, Troubleshooting

Q: There was a “fatal error” message while testing, what do I do?

A: First, stay calm. The examinee’s test results are saved on our database and no information was lost. We have taken great effort to ensure that responses are not lost. The examinee can resume testing by clicking the Start Testing button. The test should load on the examinee’s last answered question.  If this problem persists, close the browser and try again.

Q: There was a “fatal error” message while testing, what does this mean?

A: A fatal error during testing means an unrecoverable error occurred and the test needed to be shut down to fix the problem.  Most often, the “fatal error” is the result of a poor internet connection. The test engine attempts to contact our servers several times, if it is unable to reach our servers it will generate the error to prevent the examinee from continuing the test and losing responses.  We attempt to log all interupted test sessions to monitor for problems in the testing engine.

FAQ: Account Creation

Categories: Administrative Tasks

Q: Is there a limit to the number of sub-accounts I can create?

A: No, there is no limit to the number or depth of sub-accounts that you can create.
For example, if you have 100 plants in your organization, you can create 100 sub-accounts. You can also create sub-accounts within each of these plants for specific departments. Each of these departments can have any number of sub-accounts for hiring specific positions.

Q. Is there a limit to the number of users I can create?

A: No, you can create as many administrators and examinees as you would like.

FAQ: Testing Timeframe

Categories: Testing Basics

Q: How soon after test completion are test results available?

A: Test results are immediately available to administrators after an examinee completes a test. Please refer to the instructions on viewing results for more information on how you can view these results.

Q: How soon are the tests available after placing an order?

A: Tests are available in your account after the order is processed. During normal business hours (8:30 AM – 5 PM ET) this is usually less than 30 minutes after the order is placed. This time is to verify that orders are legitimate for security purposes.

Q: How long will unused tests remain in my account?

A: Unused tests will remain in your account indefinitely.

FAQ: Entries

Categories: Results and Reporting, Troubleshooting

Q: What are Entries and how many do I have available?

A: An entry is an examinee’s test answers placed into a format for our system to utilize, score, and analyze. For every paper test you buy, the option to score it through our Examinee Scoring System is bundled. We do not provide the option to score examinees without a purchase. If the option to enter a new examinee is not available, you either need to purchase additional tests or the test may not yet be available to score through our entry system.

Q: Editing an entry vs. Creating a new entry.

A: Editing an entry is provided for corrections. If you notice a typo or if you missed a question while keying in the examinee’s answers, you can and should edit the entry. You can also change the test if you mistakenly entered the examinee’s answers under an incorrect test title.

You should create a new entry for every examinee. If an examinee has taken a test more than once there should be an entry for every time the examinee has taken the test. The entries have timestamps on completion or entry time, depending on type of entry. Therefore it is not necessary to vary the names of examinees if you are entering multiple entries for an examinee.

Q: What does “Entry Type” mean?

A: “Entry Type” refers the source of the examinee in the scoring system. There are three ways for tests to be entered into the scoring system:

  1. Through the online testing system (designated by “Online Test”)
  2. Entered into the Ramsay Test Entry System (designated by “Entry System”)
  3. Scored by Ramsay Corporation and placed into your account (designated by “Ramsay Scored”)

Q: Can I delete an Entry?

A: Deleting entries is not an available option. Each test purchased and administered is provided with a complementary entry in the system. If you have accidentally entered the examinee under the wrong test please Edit the entry and change the test to correct this problem.

FAQ: Can I move an administrator to another account?

Categories: Administrative Tasks, Troubleshooting

Q: Can I move an administrator to another account?

A: Yes. You will need to be an account administrator with access to both the account you are moving the administrator to and the account that you are moving the administrator from. You will need to edit the administrator’s information and change the account that they belong to (for more information on editing an administrator’s information refer to the instruction document, Edit an Adminstrator’s Information). The administrator will now appear in the new accounts list of administrators.

Refer to the introduction on access rights for more information on the accounts you will have management rights to.

On the “Manage Administrators” page, follow the steps below to move an administrator:

FAQ: Are all Ramsay Corporation tests available online?

Categories: Administrative Tasks

All of the Ramsay Corporation tests that can be administered online are available in our online product catalog. You can access the full catalog at https://www.ramsaycorp.com/product-catalog/. If the test you are looking for is unavailable online, please contact us at (412) 257-0732 and we can address it.

FAQ: How can I see all of the test results at once?

Categories: Results and Reporting, Troubleshooting

Q: How can I see all of the test results at once?

A: In the reporting center there are three options under recently assigned tests, 25, 50, and 100 examinees.  However if you wish to view more than 100 examinees, viewing the results requires a few more steps.

Step 1 Step 2 Step 3 Step 4 Step 5

Instructions:

First click "Reporting Center".

Image:

Instructions:

Next click "Standard".**

**Note: If you do not see "Standard" on this screen, you do not have the proper permissions to view these reports.
Please contact a supervisor or administrator responsible for your account for details.

Image:

Instructions:

Next click "Open Account Picker" and select the accounts you wish to view results for.

Image:

Instructions:

Next, select a test you wish to view results for.

Image:

Instructions:

Finally, you can click on any of the "Group Reports" links for combined reports showing all candidates in the accounts selected, or you can click Score Report next to each candidate's name for their individual result.

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FAQ: Custom-Organizational Groups

Categories: Administrative Tasks, Results and Reporting

Q: What are Custom-Organizational Groups?

A: Custom-organizational groups are groupings of accounts that may or may not share results with each other. This is typically set up to the benefit of our clients who may have an assessment solution validated with us. Custom-organizational groups also provide the customization of a pre-testing survey.

Examples of implementations can be found below:

Example: Company A

  • Background:
    • Company A has 140 locations, each location is set up as a subaccount of Corporate.
    • Company A’s retesting policy is as follows: a “pass” is valid for 1 year; a “fail” is eligible for retesting in 6 months.
    • Tests are valid for all locations.
    • Employees at any location may apply to any other location.
  • Solution:
  1. Company A has a shared custom-organizational group set up. This allows any group member to access results of any other group member, thus allowing each location to search other locations’ candidates to verify their test results.

 

Example: Company B

  • Background:
  1. Company B has 4 locations and wants to use assessments for a number of reasons, including gauging new-hires and diagnosing existing employees.
  2. Among employees, some groups may use the same tests with different cut scores.
  3. Company B is set up with two tiers under the corporate account.
  • First tier contains each location as a separate subaccount.
  • Each location subaccount has a number of groups set up as subaccounts.

Finally, Company B corporate would like to see pass rates across all locations for each job.

Solution:
Company B sets up a custom-organizational group for each of the jobs across each location.
Each custom-organizational group has its own set of survey questions that can be used as fields to filter later in the reports.
Custom-organizational groups are set up as not-shared, as locations do not need to be able to access each others’ results.

Q: What are the costs involved in setting up a custom-organizational group?

A: Clients who have validated a test with us can utilize this system at no additional cost. This feature is also available to companies who have purchased an Enterprise Subscription with us.

Q: How do I create or edit my custom-organizational group or my survey fields?

A: Please email Ramsay Corporation’s IT department with requests to create new custom-organizational groups (itgroup@ramsaycorp.com).
If you wish to edit your custom-organizational group, please use the Manage Custom Fields item from the Navigation menu. If it is not available to you, you may not have permissions to manage the custom-organizational groups or the survey fields.

FAQ: Can I print the Test Inspection page?

Categories: Administrative Tasks, Results and Reporting

The Test Inspection page (formerly Test Review page) is purposefully NOT intended to be printable. We provide this page for the administrative purposes of review of content and missed items in scoring reports. Creation of unauthorized copies of test content without explicit consent from Ramsay Corporation is a violation of US Copyright Law. If you need a paper version of an online test, please call us at 412-257-0732 and we would be happy to assist you.

FAQ: Can I get throw-away tests to help learn about using the system?

Categories: Administrative Tasks, Testing Basics

Q: Can I get throw-away tests to help learn about using the system?

Yes, we have created a 10-question demo test, as well as a 12-question, 4-test demo test battery that can be used for administrator training purposes. You can request credits for this test by using the task on the Online Testing Home Page labeled “Request a demo test”. You may request as many credits as you need by clicking the “Request this demo” button again.

Request a demo test

FAQ: Can examinees take a test from home?

Categories: Testing Basics

Q: Can examinees take a test from home?

No! Examinees should only take tests with a proctor present to positively ID examinees, ensure that examinees do not talk to other people, use cell phones, or gain an unfair advantage by using other resources like the internet.

Click here for information about using a local 3rd party proctor for administering your tests. [PDF]

We have also developed guidelines for proctoring remotely, as well as a portal to help with that.

Click here for information about our proctoring portal. [PDF]

FAQ: Are test takers required to enter demographic data?

Categories: Testing Basics

Q: Are test takers required to enter demographic data?

No, test takers can opt-out of answering demographic data by selecting, “I do not wish to answer”. Demographic data is used for performing adverse impact analysis on test results. Ramsay Corporation periodically uses data from the Online Testing System to perform statistical analysis of the tests and update global pools for use in reporting and in testing manuals. Providing demographic data helps make the tests better. Due to the sensitive nature of the demographic data of our examinees, only Ramsay Corporation has access to the demographic data.

FAQ: Are test results available to examinees?

Categories: Results and Reporting, Testing Basics

Q: Are test results available to examinees?

No, test results are not available to examinees. Test results are only available to administrators.

FAQ: Are notification emails sent to examinees?

Categories: Testing Basics

Q: Are notification emails sent to examinees?

No, notification emails are not sent to examinees. Tests should be conducted in a proctored environment. Providing notification to examinees prior to testing could allow access prior to the test date.

If you need to notify examinees, you will need to email them yourself.

FAQ: How do I determine what qualification score to use?

Categories: Administrative Tasks, Results and Reporting

Q: How do I determine what qualification score to use?

A qualification or passing score is specific to an organization and job function and should indicate a score that a qualified person should have. Ramsay Corporation does not provide qualification scores for off-the-shelf tests because these tests are used for a variety of job titles in many different settings.

However, Ramsay Corporation can provide you with a score by conducting a validation study for your organization. Please call us at (412) 257-0732 for more information.

FAQ: Am I notified when a test has been completed?

Categories: Administrative Tasks, Results and Reporting, Testing Basics

No. As all Ramsay tests should be administered in a proctored environment, typically the proctors can notify administrators when tests are completed. Sometimes the proctor and the administrator are the same person.

The administrators can then access the results as they are immediately available after the test taker completes the test.

Getting Started Guide

Categories: Getting Started

This guide is a basic walkthrough that provides instruction for new users of the Online Testing System.

The Online Testing System is located at https://www.ramsaycorp.com/onlinetesting2/

The process to administer a test online is outlined below:

  1. Login.
  2. Assign a test credit to a candidate.
  3. Start the testing session.
  4. View the results.

The major sections featured in this guide are:

Each section has images to guide the administrator through the process. Click the steps at the top to browse through the steps or click the previous/next buttons at the bottom to go back and forth between each step.

For a more detailed guide to proctoring, visit the Proctoring Guide page.

Video tutorials are also available for using our system:

  • Steps 1 and 2 (How to Login, and How to Assign Tests) is covered here.
  • Step 3 is covered here.
  • All of our video tutorials are available in our Video Tutorials category on the right side of this page.

Click here for More Information

Custom-Organizational Groups and Survey Fields

Categories: Custom-Organizational Groups and Survey Fields

Survey fields and organizational groups are advanced features that can be activated in the Online Testing system. Custom-organizational groups are groupings of accounts that may or may not share results with each other. This is typically set up to the benefit of our clients who may have an assessment solution validated with us. Custom-organizational groups are required to provide the customization of a pre-testing survey.

Click Here for more information

Glossary

Categories: Glossary

  • Candidate

    • A candidate is a person who has been assigned and/or completed a Ramsay test.
      See also: Examinee.

  • Category (Categories)

    • Test questions are organized into knowledge areas called Categories. Sample category headings might be Hydraulics, Pneumatics, and Print Reading. A Category is sometimes called a Test Section.

  • Cut Score

    • A Cut Score, also known as a Qualification Score, is the minimum score that a qualified candidate should achieve. Companies purchasing tests must determine what score demonstrates acceptable proficiency. Ramsay Corporation develops Cut Scores for those companies that have contracted with us to do a validation study specifically for them.

  • Entries

    • When an examinee has taken a paper-and-pencil form of a test, the responses can be entered into the Online Entry System as a method of scoring the test. Each examinee whose test is scored in this manner is considered an entry.

  • Examinee

    • An examinee is a person who has completed a Ramsay test.

  • No. of Items

    • The number of test questions on the test, not including the Practice Exercises.

  • Percentile Rank

    A percentile rank indicates that an examinee’s score is the same as or better than a certain percentage of test scores. For example a percentile rank of 68% on a test indicates that the examinee scored the same as or better than 68% of the other examinees, and 32% of other examinees scored below the examinee.

    • Local Percentile Rank

      • An examinee’s test score is compared to scores of other examinees from the same company who have taken the same test.

    • National Percentile Rank

      • An examinee’s test score is compared to scores of all other examinees who have taken the same test including those from other companies.

  • Qualification Score

  • Qualification Statistics Report

DISCLAIMER: This report is not a legal opinion and is provided as information to test administrators for monitoring test data.

    • Adverse Impact

      • A substantially different rate of selection in hiring, promotion, or other employment decisions which work to the disadvantage of members of a race, gender, or ethnic group.
      • EEOC (Equal Employment Opportunity Commission) standards use the “80% Rule” to determine adverse impact. A protected group should have a pass rate equal to at least 80% of an unprotected group.
      • For example, 200 examinees identify themselves as “White” and 20 examinees identify themselves as “Asian.” 100 or 50% of the “White” examinees pass the test. If 10 “Asian” examinees (50%) pass the test, the test has the same pass rate among the “White” and “Asian” examinees. If 8 “Asian” examinees pass the test, the 80% rule is satisfied because the passing rate of the “Asian” examinees was 80% of the passing rate of the “White” group.

    • Average

Average is a measure of central tendency which is sometimes considered “middle.” The calculation for average is the sum of all values divided by the number of values. Time used to take the test and test scores are evaluated using this calculation.

    • Average Time

      • The average amount of time all examinees took to complete the test.

      • Average Failing Time

        • The average amount of time that examinees who failed (did not achieve a score meeting or exceeding the qualifying score) the test took to complete the test.

      • Average Qualified Time

        • The average amount of time that examinees who passed (achieved a score meeting or exceeding the qualifying score) the test took to complete the test.

      • Average Score

        • The average of the raw scores of all of the examinees.

    • Class

      • A class is a group of people with whom an examinee is identified with. This demographic information is used to evaluate whether or not a test is shown to have adverse impact. Examinees may voluntarily provide this information.

    • More Data Required

      • More examinees need to take the test before conclusions regarding adverse impact can be drawn.

    • No. of People

      • The number of examinees who have taken the test.

    • “Rule of One”

      • EEOC standards use the “80% Rule” to determine adverse impact. See: Adverse Impact
      • The “Rule of One” states that, if one more of a protected class would have passed the test, adverse impact should not be suspected. For example, when 8 “Asian” examinees pass a test and this satisfies the “80% Rule,” the “Rule of One” standard is satisfied when 7 “Asian” examinees pass the test.

    • Sample Size

      • The number of examinees who have identified themselves as being a member of a certain class.

  • Raw Score

    • The number of test questions that an examinee answered correctly.

  • Section

  • View Qualification

    • When “Show” is clicked under View Qualification, a Qualification Report will appear. This report includes the name of the examinee and whether or not the examinee is qualified.
    • This report will have value to those companies who have determined a Qualification Score (also known as a Cut Score).

  • View Scores

    • When “Show” is clicked under View Scores, an Individual Scoring Report will appear. This report details an examinee’s Raw Score along with Percentile Ranks for each test section and the total test. There is also a graphic representation of the examinee’s score in relation to other examinees who have taken the same test.

Viewing Candidate Qualification

Categories: Results and Reporting, Test Reports

Qualification-Based Reports are different than Score-Based Reports in that they compare the candidate’s scores to required cutting scores. Advanced score requirements can be set to allow for multiple scores and multiple tests.

Cutting scores are set in a Job Profile. More information on setting up Job Profiles can be found in our help page: What are Job Profiles?.

As a note, Qualification Results do not contain raw scores and are available to all administrators other than Proctors.
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Proctoring Guide

Categories: Getting Started

Basic Administration Instructions

Proctoring tests refers to checking an examinee’s identity, starting a test session for the examinee, and monitoring the examinee during testing to ensure they are not cheating.  Proctors must stay in the room with examinees during the testing process. You can also have a testing center proctor tests for your organization.  Please call our office for more information about using a testing center to conduct tests.

These instructions are intended to quickly cover some of the basics of test proctoring.

For more information, log into the Online Testing System and click “Administration Instructions” under “Test Administration” in the sidebar.

List of Required Items

Below is a list of required items:

  • Plain scratch paper (2 per examinee)
  • Two sharpened pencils with erasers per examinee
  • Computer logged onto “Identity Verification Screen”
  • Calculator (depending on the test) – Please make sure to check the specific administration instructions for the test to verify if the use of a calculator is allowed.

The room should have no phones or distractions. The door(s) to the room should be locked to eliminate interruptions.

General Directions for Proctors

Test directions should have been supplied with the tests. It is recommended that anyone proctoring should these read those directions before proctoring a test.

  • Collect mobile phones and other devices before administering the test
  • Check identification of each examinee to verify testing session
  • Read the directions clearly and audibly
  • Check examinees’ work periodically to ensure they are following instructions
  • Answer questions objectively so as to not give any answers away
  • Pay close attention to testers and note any suspicious behavior
    • Follow up on any uses of a keyboard after the initial information collection screen. No part of the testing interface requires the use of a keyboard.

Recommendations:

  • There should be at least one administrator per 20 people
  • Directions should be read verbatim

Starting Test Takers

When test credits are assigned to examinees, the system generates an 8-character pass-code called a Session Key that allows that examinee to start taking the test. The Online Testing process requires you to already have generated the Session Keys for examinees in order to start proctoring the exam. Session Keys are not case-sensitive. Session keys DO NOT use the letters O or L. Instead, use the numbers 0 and 1.

Once you have verified an examinees identity, there are a few ways to start the tests. You will find screenshots of the methods below.

  • The first method is typically used if an examinee shows up and a Session Key has not been generated for him or her yet. For walk-in situations like this, we allow the person assigning the test to also immediately begin the test for the examinee.
  • The second method is used commonly for recurring proctors. The “View Assigned Tests” page shows all of the previously-assigned test sessions. Proctors can refer to this page to access the Session Keys generated when the examinees were assigned (scheduled) to take a test.
  • The third method is manually logging the examinee into the system using their Session Key. This is often used in situations where there is not a permanent proctor. In this situation, proctors do not have to have access to the Online Testing System, they only need the Session Key that was generated for the examinee.

Any of these methods are acceptable for starting an examinee in the testing system.

All tests administered on the Online Testing System are required to be proctored by a representative or third-party agent of the company. These Session Keys should not be sent directly to examinees!

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Unassigning Tests

Categories: Administrative Tasks, How-Tos and Help Guides

Tests can be unassigned just as easily as they can be assigned.
This guide will give you step by step instructions on how to unassign tests.
Keep in mind that you can only unassign test sessions that have not been opened for testing. Once the test has been started, the credit has been used and the session can no longer be unassigned.
Only test sessions in the “Pending” status can be unassigned.
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Examinee Scoring System Guide

Categories: Getting Started, How-Tos and Help Guides

What is the Examinee Scoring System?

The Examinee Scoring System is used to score paper tests. Use of the Examinee Scoring System is complimentary with the purchase of our paper tests. This document will walk you through the steps to enter and score results through this system.

  • An “Entry” denotes a test purchased through our ordering system. If the option to enter a new examinee is not available, you may need to purchase additional tests.
  • Each entry is one administration of a test. If a person took more than one test, they will have one entry for each test they took.
  • You cannot delete an entry from the Examinee Scoring System. If you have entered the examinee’s answers into the wrong test, please edit the entry. For more information on editing entries, see our post titled “FAQ: Entries” at help.ramsaycorp.com/entries.

How to use the Examinee Scoring System

The following is a primer on entering a person’s answers into the Examinee Scoring System in order to access their results. You will need your Ramsay Corporation login information. If you have forgotten your information, please use the “Forgot your password?” link at the bottom of the login screen.

Click here for a printable PDF version of this document.

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Individual Scoring Report

Categories: Score-Based Reports

The Individual Scoring Report provides a breakdown of the examinee’s overall raw score and sub-section raw scores. The Individual Scoring Report can also display the items that were incorrectly answered.

Local Percentile allows for comparison between the examinee and other examinees in the same account. Local Percentile is automatically recalculated for each additional candidate who takes the assessment within the account.

The National Percentile allows for comparison between the examinee and all other examinees in the Ramsay Corporation database. National percentiles may not be available for all assessments.

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Summary of Scores Report

Categories: Score-Based Reports

The Summary of Scores Report contains a listing of examinees, their raw score, local percentile, and national percentile (when available). This report allows for direct comparison of examinees and can be sorted by Name, Date, or Score. This report is exportable into Microsoft® Excel.

If you are combining multiple accounts, this report can also optionally show the results broken down by separate accounts.

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Detailed Qualification Summary Report

Categories: Qualification-Based Reports

The Detailed Qualification Summary Report will display whether or not each candidate is qualified or unqualified in each section of a test, as well as whether he or she was qualified overall.

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Scramblizer – What is it?

Categories: Scramblizer

All of our tests can be enabled for question-scrambling. This “scramblizer” is designed to randomize the order of questions within each category of the test each time the test is given. This allows you to reduce the effect of cheating when candidates are tested in close proximity. This feature also strongly discourages the memorization of answers on the test as the order of test questions is different every time the test is administered.
The “scramblizer” is only available for tests administered through our Online Testing System.

Click here for more details

Qualification Statistics

Categories: Qualification-Based Reports

The Qualification Statistics Report gives you the sample size, number of examinees who met the qualification score, number of examinees who did not, and percent of examinees who met the qualification score.

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Category Summary Report

Categories: Score-Based Reports

The Category Summary Report allows for comparison of all examinees sub-section and total scores. This report is exportable into Microsoft® Excel. The data can also be arranged by name, score, and date in ascending or descending order.

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Managing Administrators – Create, Edit, Remove

Categories: Administrative Tasks, Manage Administrators

Administrators have the ability to create additional administrators and proctors to help simplify the testing process. Every administrator also has the ability to edit and remove administrators with the same or lower access level than themselves.

You have the ability to create as many new administrators and proctors in the system as you would like. Also on the “Manage Administrators” page, you can change an administrator’s role and user information. All of the administrative management functions are located on the “Manage Administrators” page.

Information about access levels can be found on our Access Rights page.

See also FAQ: Can I move an administrator to another account? for information on moving administrators from account to account.

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Frequency Report

Categories: Score-Based Reports

The Frequency Report allows you to see the detailed percentile ranks for each total score received, as well as each sectional score. This report also provides descriptive statistics such as the mean, standard deviation, and reliability (KR20).

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Gap Analysis Report

Categories: Qualification-Based Reports

The Gap Analysis Report compares the average raw score per section on a test against the cut scores in the job profile. This report will show areas of relative weakness and strength in a group of candidates against a standard percentage. The Gap Analysis Report is especially useful for training/diagnostic purposes, providing vital feedback on the group performance in each area of knowledge.
Optionally, this report can be filtered by custom survey fields, providing reports that can compare performance of a group of candidates separated by factors of your choosing, such as comparing internal versus external candidates, candidates of varying experience levels, or any other factors.

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Access Rights

Categories: Manage Administrators

Administrators can be assigned varying levels of access within the Online Testing System. Administrators should only be granted the permissions he or she needs to manage. This article will explain the varying access levels for each account type.
Click here for details

Scramblizer – How to Use it

Categories: Scramblizer

By default, the scramblizer is automatically activated as long as your enterprise subscription is still active. You can, however, deactivate the scramblizer per test in the “Manage Accounts” page.

modify_scramblizer

You can also click on “Show Summary” which will show you a summary of all of the tests you have credits for in your account and whether or not the scramblizer is activated for each individual test.

scramblizer_summary