How-Tos and Help Guides | Ramsay Corporation Help System

Using Anonymous Test-Takers

With legislation around the world being passed introducing or strengthening privacy laws for individuals, we are aware that many companies have had to adopt far stricter rules and policies for storing and submitting personal information.

Ramsay Corporation’s Online Testing System and Examinee Scoring System are compatible with new privacy regulations because we do not require any personally identifying information for test-takers. This can also be applied in a double-blind test administration setup.

The only private data we collect during assignment of test-takers is the first and last name of the people to be tested. We do not require this data, and it is only collected for ease of record-keeping. Below you can find a list of steps illustrating the differences between a regular test administration and one requiring Ramsay Corporation NOT to collect names.

Online Testing System

	Regular steps		Double-blind steps
1.	Administrator enters test-taker’s first and last name during test assignment.	1.	Administrator assigns test-taker without first and last name.
		2.	Receives and internally records test-taker’s auto-assigned ID from Ramsay’s system.
2.	Test-taker verifies name before taking test.	3.	Test-taker verifies ID number before taking test, but does NOT enter name.
3.	Test-taker completes test.	4.	Test-taker completes test.
4.	Administrator finds results for test-taker in list by name.	5.	Administrator finds result for test-taker in list by ID.
		6.	Administrator refers to internal records for first and last name of test-taker.

Examinee Scoring System

	Regular steps		Double-blind steps
		1.	Administrator provides an ID number or code to uniquely identify test-taker. This should be internally recorded to be able to enable identification of the test-taker in the future.
1.	Administrator enters test-taker’s first and last name.	2.	Administrator enters the unique ID number or code as name.
2.	Administrator enters responses of test-taker.	3.	Administrator enters responses of test-taker.
3.	Administrator finds results for test-taker in list by name.	4.	Administrator finds results for test-taker in list by ID number or code.
		5.	Administrator refers back to internal records for first and last name of test-taker.

Viewing Email/Fax Results

Categories: Email/Fax Answer Sheets, How-Tos and Help Guides

What is the Examinee Scoring System?

The Examinee Scoring System is used to score paper tests. Use of the Examinee Scoring System is complimentary with the purchase of our paper tests. If you are using email/fax answer sheets with your paper tests you will find the scoring results in the Examinee Scoring System.

An “Entry” denotes a test purchased through our ordering system.
Each entry is one administration of a test. If a person took more than one test, they will have one entry for each test they took.
You cannot delete an entry from the Examinee Scoring System.

How to use the Examinee Scoring System to View Results of Tests Scored by Email/Fax

The following is a primer on viewing test scores in the Examinee Scoring System. You will need your Ramsay Corporation login information. If you have forgotten your information, please use the “Forgot your password?” link at the bottom of the login screen.

Click here for a printable PDF version of this document.

Click here for a Visual Walk-Through

Take a Test – Special Testing Environment

Categories: How-Tos and Help Guides

“Take a Test” is a new testing feature added to the Online Testing System in May of 2018.

Note: The test taker must be running the latest version of Windows 10 Professional, Enterprise, or Educational editions. Windows 10 Home Edition is NOT compatible with the Take A Test feature. Please see the system requirements page for more information. Microsoft also has technical information regarding this feature on their help system.

How to use this feature:

Click the slider labeled “Take a Test secure testing mode disabled.” next to any test launch area or on the test taker login page.

Note: If this slider does not appear on the web page, your system is not compatible with Take a Test.
When the slider is enabled, a test will show this popup:
After 3 seconds, a system dialog will open asking if you would like to open this link.

Firefox: Chrome:

Click “open link”.
Note: If you instead see a message saying “Look for an app in the Microsoft Store…”, your system is not compatible with Take a Test.
Next, a screen will appear with this prompt:

Click yes.
Now, the computer will be locked down and a test taking environment will launch. The test can be taken normally from here.
Upon completion, the test will NOT automatically close until the user clicks “Exit & Logout.” Otherwise, the test may be exited at any time using Ctrl+Alt+Delete.

Why should I use this instead of the regular in-browser testing mode?
This adds an extra layer of security to the test. Unfortunately, there are limitations to the security on an in-browser test that provide inevitable possibilities for cheating. Using Take a Test, your test takers will have absolutely no access to any other tools on the computer (except accessibility options, like on-screen keyboard).

Intended Use of Exclude

Categories: How-Tos and Help Guides, Results and Reporting

The exclude checkbox is intended to be a permanent exclusion of data in the account. This is generally used to exclude data from:

Managers who have taken the test to see what is on it
Test takers who do not complete a test or portion of a test battery
Other accidental taking of tests

When you exclude a test taker’s results, you are removing the person’s results from the data used to calculate local percentiles. The local percentile columns, consequently, will update to show the results with the excluded test taker removed.

Before Tests Are Excluded:	After Tests Are Excluded:

If you would like to separate out groups of test takers’ results, we would recommend that you move the test takers into subaccounts.

You can find more details about setting up subaccounts here.

FAQ: What to do if you can’t login

Categories: How-Tos and Help Guides, Testing Basics

Q: I can’t login, what can I do?

Recently we have had issues with users using bookmarks, so first try navigating to our website directly.

You can reset an administrators’ password by following this link: https://www.ramsaycorp.com/onlinetesting2/admin/admins.aspx. To reset an administrator’s password, click on the administrator you wish to reset and then click “Reset password”. After that, the selected administrator will be sent an email containing a link with a new temporary password. If you did not receive an email it is possible that it was sent to your spam filter. If the email still was not received you can always reset the password again to resend the email.

Unassigning Tests

Categories: Administrative Tasks, How-Tos and Help Guides

Tests can be unassigned just as easily as they can be assigned.
This guide will give you step by step instructions on how to unassign tests.
Keep in mind that you can only unassign test sessions that have not been opened for testing. Once the test has been started, the credit has been used and the session can no longer be unassigned.
Only test sessions in the “Pending” status can be unassigned.
Click here for a Visual Walk-Through

Examinee Scoring System Guide

Categories: Getting Started, How-Tos and Help Guides

What is the Examinee Scoring System?

The Examinee Scoring System is used to score paper tests. Use of the Examinee Scoring System is complimentary with the purchase of our paper tests. This document will walk you through the steps to enter and score results through this system.

An “Entry” denotes a test purchased through our ordering system. If the option to enter a new examinee is not available, you may need to purchase additional tests.
Each entry is one administration of a test. If a person took more than one test, they will have one entry for each test they took.
You cannot delete an entry from the Examinee Scoring System. If you have entered the examinee’s answers into the wrong test, please edit the entry. For more information on editing entries, see our post titled “FAQ: Entries” at help.ramsaycorp.com/entries.

How to use the Examinee Scoring System

The following is a primer on entering a person’s answers into the Examinee Scoring System in order to access their results. You will need your Ramsay Corporation login information. If you have forgotten your information, please use the “Forgot your password?” link at the bottom of the login screen.