Categories: Getting Started

This guide is a basic walkthrough that provides instruction for new users of the Online Testing System.

The Online Testing System is located at

The process to administer a test online is outlined below:

  1. Login.
  2. Assign a test credit to a candidate.
  3. Start the testing session.
  4. View the results.

The major sections featured in this guide are:

Each section has images to guide the administrator through the process. Click the steps at the top to browse through the steps or click the previous/next buttons at the bottom to go back and forth between each step.

For a more detailed guide to proctoring, visit the Proctoring Guide page.

Video tutorials are also available for using our system:

  • Steps 1 and 2 (How to Login, and How to Assign Tests) is covered here.
  • Step 3 is covered here.
  • All of our video tutorials are available in our Video Tutorials category on the right side of this page.

Click here for More Information

Categories: Getting Started

Basic Administration Instructions

Proctoring tests refers to checking an examinee’s identity, starting a test session for the examinee, and monitoring the examinee during testing to ensure they are not cheating.  Proctors must stay in the room with examinees during the testing process. You can also have a testing center proctor tests for your organization.  Please call our office for more information about using a testing center to conduct tests.

These instructions are intended to quickly cover some of the basics of test proctoring.

For more information, log into the Online Testing System and click “Administration Instructions” under “Test Administration” in the sidebar.

List of Required Items

Below is a list of required items:

  • Plain scratch paper (2 per examinee)
  • Two sharpened pencils with erasers per examinee
  • Computer logged onto “Identity Verification Screen”
  • Calculator (depending on the test) – Please make sure to check the specific administration instructions for the test to verify if the use of a calculator is allowed.

The room should have no phones or distractions. The door(s) to the room should be locked to eliminate interruptions.

General Directions for Proctors

Test directions should have been supplied with the tests. It is recommended that anyone proctoring should these read those directions before proctoring a test.

  • Collect mobile phones and other devices before administering the test
  • Check identification of each examinee to verify testing session
  • Read the directions clearly and audibly
  • Check examinees’ work periodically to ensure they are following instructions
  • Answer questions objectively so as to not give any answers away
  • Pay close attention to testers and note any suspicious behavior
    • Follow up on any uses of a keyboard after the initial information collection screen. No part of the testing interface requires the use of a keyboard.


  • There should be at least one administrator per 20 people
  • Directions should be read verbatim

Starting Test Takers

When test credits are assigned to examinees, the system generates an 8-character pass-code called a Session Key that allows that examinee to start taking the test. The Online Testing process requires you to already have generated the Session Keys for examinees in order to start proctoring the exam. Session Keys are not case-sensitive. Session keys DO NOT use the letters O or L. Instead, use the numbers 0 and 1.

Once you have verified an examinees identity, there are a few ways to start the tests. You will find screenshots of the methods below.

  • The first method is typically used if an examinee shows up and a Session Key has not been generated for him or her yet. For walk-in situations like this, we allow the person assigning the test to also immediately begin the test for the examinee.
  • The second method is used commonly for recurring proctors. The “View Assigned Tests” page shows all of the previously-assigned test sessions. Proctors can refer to this page to access the Session Keys generated when the examinees were assigned (scheduled) to take a test.
  • The third method is manually logging the examinee into the system using their Session Key. This is often used in situations where there is not a permanent proctor. In this situation, proctors do not have to have access to the Online Testing System, they only need the Session Key that was generated for the examinee.

Any of these methods are acceptable for starting an examinee in the testing system.

All tests administered on the Online Testing System are required to be proctored by a representative or third-party agent of the company. These Session Keys should not be sent directly to examinees!

Click here for a Visual Walk-Through

What is the Examinee Scoring System?

The Examinee Scoring System is used to score paper tests. Use of the Examinee Scoring System is complimentary with the purchase of our paper tests. This document will walk you through the steps to enter and score results through this system.

  • An “Entry” denotes a test purchased through our ordering system. If the option to enter a new examinee is not available, you may need to purchase additional tests.
  • Each entry is one administration of a test. If a person took more than one test, they will have one entry for each test they took.
  • You cannot delete an entry from the Examinee Scoring System. If you have entered the examinee’s answers into the wrong test, please edit the entry. For more information on editing entries, see our post titled “FAQ: Entries” at

How to use the Examinee Scoring System

The following is a primer on entering a person’s answers into the Examinee Scoring System in order to access their results. You will need your Ramsay Corporation login information. If you have forgotten your information, please use the “Forgot your password?” link at the bottom of the login screen.

Click here for a printable PDF version of this document.

Click here for a Visual Walk-Through

Administrators have the ability to create additional administrators and proctors to help simplify the testing process. Every administrator also has the ability to edit and remove administrators with the same or lower access level than themselves.

You have the ability to create as many new administrators and proctors in the system as you would like. Also on the “Manage Administrators” page, you can change an administrator’s role and user information. All of the administrative management functions are located on the “Manage Administrators” page.

Information about access levels can be found on our Access Rights page.

See also FAQ: Can I move an administrator to another account? for information on moving administrators from account to account.

Click here for a Visual Walkthrough

Categories: Manage Administrators

Administrators can be assigned varying levels of access within the Online Testing System. Administrators should only be granted the permissions he or she needs to manage. This article will explain the varying access levels for each account type.
Click here for details

Retesting a candidate should be a company-wide policy. You should first check to see if your company has instituted such a policy.

If such a policy is not in place, we would recommend establishing a uniform policy. Policies can be time-based, action-based, or a combination. Time-based policies indicate that retesting is available after a certain period of time. For example, job knowledge tests may be broad and deep in content and would require many months of remediation. Alternatively, a month or two may suffice for a simpler test, such as basic arithmetic. Action-based policies indicate retesting is available after remedial actions, such as taking a course or further on-the-job training.

We recommend that clients use the policy which best fits their circumstances and aims.